CIBIL Contact Number


Credit Information Bureau (India) Limited or CIBIL is a Credit Information Company (CIC) founded in August 2000. Post Inception, we have come to play a critical role in India’s financial system. Whether it is to help loan providers manage their business or help consumers secure credit faster and at better terms, the use of CIBIL’s products have led to a massive change in the way the credit life cycle is managed by both loan providers and consumers.CIBIL collects and maintains records of an individual‘s payments pertaining to loans and credit cards. These records are submitted to CIBIL by banks and other lenders, on a monthly basis. This information is then used to create Credit Information Reports (CIR) and credit scores which are provided to lenders in order to help evaluate and approve loan applications.

CIBIL Helpline Number – (+91) 22-6140-4300

CIBIL Corporate Office

You can write to CIBIL mentioning your queries/issues and send them by post to the corporate office of CIBIL. TransUnion CIBIL is headquartered in Mumbai and the address of the corporate office is:

TransUnion CIBIL Limited
One World Center, 19th Floor, Tower 2A,
Senapati Bapat Marg, Elphinstone Road,
Mumbai – 400 013

With effect from September 1, 2022, TransUnion CIBIL Limited as a Credit Information Company is included under the Reserve Bank – Integrated Ombudsman Scheme (RB-IOS) 2021

Integrated Ombudsman Contact Details:

  • For Complaints: & [email protected]
  • Physical letter can be sent to the ‘Centralised Receipt and Processing Centre’ set up at Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017.

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