GeM Officer contact details

Contact Details of GeM Officer: How to Reach GeM Officials

If you need to get in touch with a GeM (Government e-Marketplace) officer for any inquiries or assistance, it’s essential to have the correct contact details. GeM is a platform developed by the Government of India to facilitate online procurement of goods and services for government organizations. In this article, we will provide you with information on how to reach GeM officials and obtain the necessary support.

GeM Helpline Number

Toll Free Numbers (Inbound): Call 1800-419-3436 / 1800-102-3436 ( 9:00 am – 10:00 pm Mon to Sat )
HelpDesk Outbound No’s : 0755-6681401, 0755-6685120, 011-69095625, 011-69095640
Railway Helpline: 011-44022666
Defence Helpline: 0755-6681450

HelpDesk Walk-In Address: 2nd Floor, Jeevan Tara Building, 5-Sansad Marg, Near Patel Chowk, New Delhi-110001
( 9:00 am – 06:00 pm Mon to Fri )

GeM Officer contact details

View GeM Officials on : https://gem.gov.in/aboutus#gem_ofc

Official Address: 3rd Floor Tower II,Jeevan Bharti Building, Connaught Place , New Delhi, Pin- 110001

GeM Helpdesk

The GeM Helpdesk serves as the primary point of contact for users seeking assistance or information related to the GeM platform. To contact the GeM Helpdesk, you can follow these steps:

1. Visit the official GeM website at https://gem.gov.in.
2. On the homepage, locate the “Support” or “Help” section. It is usually accessible from the main menu or the footer of the website.
3. Click on the “Support” or “Help” section to access the GeM Helpdesk page.
4. On the Helpdesk page, you will find contact information such as phone numbers, email addresses, and sometimes a live chat option.
5. Choose the preferred method of contact based on your requirements. You can either call the provided phone numbers, send an email, or utilize the live chat feature if available.
6. Provide the necessary details and explain your query or issue to the GeM Helpdesk representative.
7. Follow the instructions provided by the representative and seek clarification or resolution for your concerns.

GeM Regional Offices

GeM also has regional offices located across different parts of India. These offices can provide localized support and assistance to users. If you prefer to contact a GeM officer directly at a regional office, you can find their contact details on the GeM website. Follow these steps to access the regional office contact information:

1. Visit the official GeM website at https://gem.gov.in.
2. Navigate to the homepage and look for the “Contact Us” or “Regional Offices” section. This information is typically available in the main menu or the footer of the website.
3. Click on the “Contact Us” or “Regional Offices” section to access the relevant page.
4. On the Contact Us or Regional Offices page, you will find a list of regional offices along with their addresses, phone numbers, and email addresses.
5. Identify the regional office nearest to your location or the one relevant to your query.
6. Use the provided contact details to reach out to the GeM officer at the respective regional office.
7. Explain your query or concern to the GeM officer and seek the necessary support.

Conclusion

Getting in touch with GeM officers for assistance or information is crucial when using the GeM platform for government procurement. By following the steps mentioned above, you can easily reach out to the GeM Helpdesk or contact the GeM regional offices to address your queries or concerns. Remember to provide clear and concise details regarding your inquiry to ensure a prompt and accurate response.